Solo Owner / New Entrepreneur Coaching:

One-on-One coaching sessions to gain the basic concepts of customer service and learn actionable behaviors to implement day to day. This service is very customizable and strategies are based on your personality, type of goods or services offered, areas you serve, experience and number of years in business etc. We spend quality time learning who you are, and what style of service would work best for you.

 

Start Up Coaching:

As a start-up company, whether you already have employees or not, you want to make your customer service foundation strong from the beginning, so it is meaningful and scalable along the way.

 

We help you:

• Develop company customer service standards and policies

• Create a new hire onboarding plan for customer experience excellence

• Map future training programs that will align with your mission and goals

 

“Courteous treatment will make a customer a walking advertisement”.

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